Legal

Refund & Cancellation Policy

Refund & Cancellation Policy

Kaia Spec maintains refund and cancellation policies appropriate to the type of product or service provided.

Due to the nature of digital products, refunds or cancellations requested after purchase are generally not available.

If a product contains a significant defect or cannot be provided as intended due to an issue on the part of Kaia Spec, we will review the situation and, where appropriate, offer a refund, replacement, or another reasonable solution.

For contract work and custom services, the terms of the individual agreement will take precedence.

Where purchases are made through third-party platforms, their applicable refund policies may also apply.

Kaia Spec is committed to handling refund requests fairly and in good faith.

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© Kaia Spec. All rights reserved.

Last Updated: 2026-08-05

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